Association of Guardians and Friends of African Children
Shipping and Returns Policy
How to contact ATACA?
Email: ataca@ataca.org
Office Address: Rua Conde Alto Mearim, 1133, Sala 27, 4450-031 Matosinhos
+351 917 150 728
What payment methods are accepted by ATACA?
We accept as payment methods: MB Way and bank transfer.
How much does ATACA charge for delivery?
The shipping costs charged are those applied by the carriers Bou Express, DPD and Torrestir, and vary according to the weight of the order and the destination (National or International). For national orders, shipping costs vary between €3 and €6. Some materials are sent digitally and in this case there is no cost.
What is the expected delivery time?
ATACA ships your order within 3 to 5 business days after receiving confirmation of payment.
What is the deadline to return items purchased on the ATACA website?
The deadline for returning items is 14 days after receipt of the item. You can do so as long as it is returned in the original packaging and in the same condition in which it was sold.
What is the address to return items purchased on the ATACA website?
Rua Conde Alto Mearim, 1133, Sala 27, 4450-031 Matosinhos